We’ve Moved! Tri Health Clinic Is Now on Jane
We’re excited to share that Tri Health Clinic has officially moved to a new online system—Jane—as of July 1, 2025. Our last day using OWL was June 27, and we are now fully operating on Jane for all things appointment-related.
This change is a big one, and it’s all about making your experience smoother, more flexible, and more secure.
What Does This Mean for You?
You’ll receive an email on June 30th inviting you to create your Jane account with Tri Health Clinic. This new system will allow you to:
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Access all virtual sessions directly through Jane
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View upcoming appointments
- Communicate safely and securely with your therapist
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Receive automated reminders
- Access all receipts and payment information
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Book online, if your clinician has enabled that feature
👉 Create or log in to your Jane account here after June 30th
Online Booking Is Here (for Some Clinicians!)
Some of our clinicians now offer online booking, and if they’ve turned it on, you’ll see a Jane booking link directly on their profile on our Clinician Page. You’re still welcome to book with your clinician the old-fashioned way, but online booking is a great option when:
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You need to make a quick change
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You’re scheduling future sessions on the go
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You want to reduce back-and-forth emails
A Note on Email Preferences
When you set up your Jane account, you’ll be given the option to opt in to clinic communications. We highly recommend doing so!
This isn’t spam. Your personal information always stays private. But by opting in, you’ll be kept in the loop about:
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New groups, events, and offerings at the clinic
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Important updates or changes to services
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Occasional reminders or tips to support your therapy journey
Say Goodbye to OWL
We recommend you bookmark our Jane booking site (do that here) and go ahead and delete your old OWL bookmark. We won’t be using it anymore after June 27.
Questions or Need Help?
If you run into any issues—like trouble logging in or finding your appointments—you can always:
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Contact your clinician directly
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Reach out to Melanie, our Intake Coordinator, at admin@trihealthclinic.com
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Or check out Jane’s Client FAQ, which is actually super helpful
Thank You for Your Patience ❤️
We know tech transitions can be a bit bumpy, and we’re so grateful for your patience and flexibility as we make this shift. We believe that Jane will offer you a better, more streamlined experience, and we’re here to support you every step of the way.
Looking for sex therapy in Ontario or couples therapy with a science-based approach? You’re in the right place. Tri Health Clinic is proud to offer leading-edge therapy, and Jane will help us deliver it even better.
