Frequently Asked Questions About Therapy

Virtual and in-person therapy available across Ontario

 

 

Answers to common questions about sex therapy, couples therapy, and getting started with Tri Health Clinic in Ontario.

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Questions About Our Services

HOW MUCH DOES IT COST? – FEES

Fees vary by clinician, from $150-$300, but on average they are around $200 per session.

We accept payment by credit card. We will securely store you credit card information on file and session fees will be charged at the time of your appointment. A receipt will be issued at the time that payment is received.

At this time, OHIP does not offer universal coverage of mental health care. We hope this will change soon. However, services by a registered Clinical Psychologist or Master’s Level Social Worker are frequently covered by benefits and private insurance providers, up to a yearly maximum. Please check with your insurance provider to determine if you have coverage and clarify the process of reimbursement, as we do not offer direct billing. We will provide you with a receipt at the end of each session that has the information required by most insurance providers.

DO YOU HAVE EVENING/WEEKEND APPOINTMENTS?

While appointment availability varies from clinician to clinician, the majority of appointments are offered during regular office hours (Monday – Friday, 9am – 5pm, inclusive). If you are not able to commit to appointments during this window, we unfortunately might not be the clinic for you. 

I’M A STUDENT OR HEALTH CARE PROVIDER AND WANT TO LEARN MORE

One of Dr. Bossio’s passions is teaching. Therefore, Dr. Bossio offers supervision to:

  • Graduate students in clinical or counselling psychology
  • Trainees in other health professions wanting to learn more about sexual health
  • Early career psychologists undergoing registration
  • Registered psychologists looking for support in sex therapy services
  • Health Care Providers interested in gaining more knowledge about sexual health and sex therapy (including physicians, nurses, pelvic floor physiotherapist, occupational therapists, social workers, etc.)

To learn more, check out our Supervision Page and complete the Contact Form at the bottom to learn more!

WHAT DOES IT MEAN IF MY THERAPIST IS UNDER SUPERVISION?

Being under supervision is usually a sign of a highly motivated therapist who is committed to ongoing learning and excellence. At Tri Health Clinic, supervised clinicians either:

  • Are advanced PhD students in Clinical Psychology completing the final stages of their training; or
  • Are experienced, autonomous therapists pursuing additional specialization in sex therapy or couples therapy.

Supervision means your therapist regularly consults with a senior Clinical Psychologist, who provides oversight, guidance, and review of clinical work. In many ways, it means there is a second expert helping ensure you receive excellent care.

No, the supervisor does not attend your therapy sessions. Therapy looks exactly the same from your perspective, except that your therapist has the added benefit of expert support behind the scenes.

As an added bonus, many insurance plans will cover services provided under the supervision of a Clinical Psychologist. We recommend checking with your insurer for details.

You can read more about therapists under supervision here.

CLINICIAN MATCHING - HOW DOES IT WORK?

We have developed a careful matching process to ensure that you are connected with the best therapist for your needs. We consider a variety of factors to match you to a therapist, such as matching your concern with the therapist’s specialties, as well as practical elements like scheduling and clinician availability.

The research shows that waiting on a waitlist can actually make things worse.  So know that our priority is to match you with the best therapist for your needs as soon as possible. 

WHY DON'T YOU DO CONSULTATIONS BEFORE BOOKING AN INTAKE?

We prioritize getting you into therapy quickly because research shows that long wait times increase distress. Consultations often delay the process, and there’s no evidence they improve outcomes. Plus, a consultation only tells you if you like what the therapist says about therapy—not if you’ll enjoy working with them. Instead, we focus on matching you with the right therapist for an intake as soon as possible. You’ll be able to tell if the match isn’t there during your intake. If that’s the case, we’ll happily find you another therapist.

Need a consult anyway? No problem! Just let us know, and we’ll arrange one.

Check out this short post, including a brief video of Dr. Bossio, our Clinic Director, talking about our method of getting you booked in fast.

WHAT IF I DON'T FEEL LIKE MY CLINICIAN IS A GOOD FIT?

Our Intake Coordinator works hard to match you with the best possible therapist, but sometimes the match might not be there. And our matches are usually successful!

But, in the rare case where there isn’t a great match with your therapist, we can re-match you to a new therapist on our team.

Just contact our Intake Coordinator and they will re-match you. No need to start from scratch; the new therapist will get caught up on the work you did with your first therapist.

No hurt feeling. Our goal is to ensure you have the best care possible.

I’M READY TO START. NOW WHAT?

When you are ready to make changes towards living your best life, contact us.  Fill out the short form, which will give our Intake Coordinator everything she needs to match you with the best clinician for your needs. This form is entirely compliant with privacy standards for Health Care Providers in Ontario; in other words, it’s entirely private. We aim to get you an intake within a week of contacting us.

Read more about our Intake Coordinator’s role here.

 

Questions About Sex Therapy & Couples Therapy

THIS IS PRIVATE, RIGHT?? – CONFIDENTIALITY

Everything we discuss in session is strictly private and confidential and will not be revealed to anyone.

The only thing that takes precedence over privacy is safety of yourself and others. Thus, there are a few instances where the law has placed limits on the confidential nature of psychological services. For example, your clinician is legally obligated to report if they learn that you are at risk to yourself or others, or if a child is at risk. There are a few other exceptions, which your clinician will share with you at the first session. 

I’M NOT READY YET.

Many people may not realize that one of the most important parts of therapy is timing. It’s not always the right time to get started. Therapy can be hard work. If you know you want to make a change but aren’t sure if you are ready to start, there are options. You may want to explore this website to learn more. Or you may want to complete our confidential intake form in order to speak with our Intake Coordinator who will help you to determine whether it’s the right time. Whenever you’re ready, we’re here.

SEX IS HARD TO TALK ABOUT. HOW DO I KNOW YOU WON’T JUDGE ME?

Sex is a funny thing in that it’s everywhere (all over the media, movies, internet), and yet it’s rare to have frank, honest conversations about our sex lives with others. Without practice, talking about sex can be difficult… at first. But it gets easier with time.

Know that we at the Tri Health Clinic have been working in the field of sexual health for a very long time; there aren’t many things that can shock any of us at this point. We do our best to create a safe, non-judgemental environment to talk about this difficult—but very important—topic.

WHAT CAN I EXPECT FOR THE FIRST SESSION?

Unlike future sessions (which are 50 minutes), the first session is 1.5 hours; but the fee is the same. In the first session, you can expect to go over some paperwork (like the consent form, some brief questionnaires). Your clinician will want to hear your story and what brings you to therapy – this may take 1 to 2 sessions. Together, you and your clinician will develop goals (so we know what to focus on in therapy) and a treatment plan (so we know how to meet your goals).

WHAT CAN I EXPECT FOR THE REST OF THE SESSIONS?

 All sessions are 50 minutes with 10 minutes for charting (as is standard for mental health care).

While treatment can look different for everyone based on their goals, needs, and history, sessions will typically follow a similar format. Before session, your clinician will ask you to complete a short questionnaire so we can track your progress. We will start the sessions by getting the housekeeping out of the way. Then, we will set an agenda to make sure we make the best use of our time together.

Sessions usually involve some mix of discussing the time since last session, education, and potentially learning new skills or adapting existing skills. As you progress in therapy, sessions tend to shift away from “learning” towards “troubleshooting”.

For many people, they choose to space sessions out further and further until they feel ready to graduate from therapy. Usually, we begin with weekly or bi-weekly sessions and move to a few times a month with longer spaces between sessions. It is not uncommon for people to check in months or even years down the line for “booster sessions” as needed. We will work together to determine a schedule that works best for your needs and your schedule.

SEXUAL DIFFICULTY IS A PROBLEM WITH MY BODY. WHY NOT JUST USE MEDICATION?

While medication is an option for some sexual difficulties (like ED, premature ejaculation, genital pain), we know that it’s not a “magic cure”. Either people become overly reliant on the medication (e.g., can only get an erection with Viagra, which is expensive!), it stops working after a while, or they simply stop using it. And for many sexual issues (like low sex drive) there are no medical options!

What we know of sexual difficulties is that a happy, healthy sex life requires a balance of the 3 pillars of health: the body, mind, and relationships. Treatments work best when they consider all 3 pillars. Problems for sexual difficulties tend to work best when a specialized therapist is involved.

HOW LONG WILL THIS TAKE?

I wish I could give you a clear-cut answer, but the truth is, there’s no one-size-fits-all timeline for therapy. It really depends on a bunch of different factors: your personal history, what’s going on for you now, how long the issue has been hanging around, how often we meet, and how much time you can put into practicing the skills we explore together in session.

Some people start to notice shifts after just a few sessions. Others may need more time. And, in some cases, therapy can be a longer process—whether we’re working through some deep-rooted stuff or diving into more depth work because that’s where you want to go.

On average, folks at The Tri Health Clinic stick with us for about 8-14 sessions for sex therapy. That doesn’t mean you’ll need exactly that many, but it’s in line with what research shows as best practice for evidence-based sex therapy interventions. Bottom line? We’ll go at your pace and adjust as we go!

HOW DO I GET THE MOST OUT OF THERAPY?

You’ve already started by reading this!

The more you put into therapy, the more you get out of it. Be curious. Be open. Don’t just tell your clinician what you think they want to hear; be yourself. Ask questions. Come to sessions and do the practice between sessions. It is important to know that long-term changes don’t happen in session… they happen between sessions.

Another way to maximize your therapy experience is to let your clinician know if you are ever feeling stuck, like treatment is getting off track, or if your goals have changed. We will problem solve together.

WHAT DO I NEED TO KNOW ABOUT ONLINE THERAPY?

In order to best serve you, we offer online therapy.  You must be physically located in Ontario in order to be eligible. 

Online therapy requires a webcam and reliable access to high speed Internet.

We use a program that is simple to use (nothing to install!). It was chosen with privacy of your personal health information in mind. Audio/video communication is securely encrypted and compliant with all of the privacy standards required of health care providers in Ontario.

DOESN'T THERAPY MEAN I’M WEAK?

NOPE. It takes a huge amount of strength to reach out in a time of need. Therapy doesn’t mean you’re weak, it means you’re strong.

If you don’t see your question here, contact us. We’re happy to help!

Get matched with the right therapist and book your first session within a week.

TRI HEALTH CLINIC

Sex Therapy and Couples Therapy in Ontario | Online Across Ontario and In-Person in Kingston

 

We are Ontario's leading experts in sex therapy and couples therapy. We provide evidence-based sex therapy for individuals and couples across Ontario, helping with low desire, erectile dysfunction, genital pain, and relationship challenges. Get your first appointment fast.

Email

admin@trihealthclinic.com

Location

Suite 414, 797 Princess Street, Kingston ON

Phone Number

613-929-6518

Intake Coordinator Hours

Monday – Friday 9am-5pm

We take pride in responding within 2 business days or less

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